Shipping

 - We ship to the continental United States and Europe* only (see country shipping list below).
 - For International - Europe Shipping FREE SHIPPING DOES NOT APPLY* see the International Section below.
 - All U.S. (non-international) orders under $100.00 Dollars (excluding tax) will have a flat rate fee of $10.00 dollars (Excluding Alaska and Hawaii).
 - ALL U.S. (non-international) orders over $100.00 Dollars (excluding tax) qualify for FREE SHIPPING (Excluding Alaska and Hawaii).
 - Alaska and Hawaii will have a FLAT RATE of $12.00 dollars Shipping.
 - WE SUPPORT OUR MILITARY - Any order Shipping to an AA, AE, AP,  will SHIP FOR FREE - Thank You!.
 - Please make sure to give us a Good Contact Number, if we have any questions.
 - If you have any questions about shipping,  please use the CONTACT US EMAIL FORM to inquire about shipping.
 - All orders will recieve confirmation email, and estimated date of arrival.

 

INTERNATIONAL SHIPPING - CANADA
 - A Flat Rate of $40.00 Dollars will be added to the invoice.
 - ALL International - Canada orders DO NOT QUALIFY FOR FREE SHIPPING.
 - ALL International - Canada orders will have a flat rate of $40.00 added to the invoice at checkout. (2 items or Less)
 - IF THREE or MORE items are ordered customer will be contacted to approve additional shipping charges.
 - Please make sure to give a good contact number when ordering to verify Order, Shipping instructions, and Charges if needed. 

 - All orders will recieve confirmation email, and estimated date of arrival.

INTERNATIONAL SHIPPING - MEXICO
 - A Flat Rate of $60.00 Dollars will be added to the invoice.
 - ALL International - Mexico orders DO NOT QUALIFY FOR FREE SHIPPING.
 - ALL International - Mexico orders will have a flat rate of $60.00 added to the invoice at checkout. (2 items or Less)
 - IF THREE or MORE items are ordered customer will be contacted to approve additional shipping charges.
 - Please make sure to give a good contact number when ordering to verify Order, Shipping instructions, and Charges if needed. 

 - All orders will recieve confirmation email, and estimated date of arrival.

INTERNATIONAL SHIPPING - EUROPE
 - A Flat Rate of $60.00 Dollars will be added to the invoice.
 - ALL International - Europe orders DO NOT QUALIFY FOR FREE SHIPPING.
 - ALL International - Europe orders will have a flat rate of $60.00 added to the invoice at checkout.
 - if Item(s) Do not fit in (1) one "Flate Rate Medium International Box", customer will be contacted with updated shipping costs, and order options.
 - Please make sure to give a good contact number when ordering to verify Order, Shipping instructions, and Charges if needed.
 - If you need shipping to a country NOT LISTED, please use the CONTACT US EMAIL FORM to inquire about shipping.

 - All orders will recieve confirmation email, and estimated date of arrival.

Returns / Exchanges

Products returned for credit, or replacement, are subject to inspection and approval by our Return Department. Items not approved will be returned with no credit or replacement issued, NO WORN OR WASHED ITEMS WILL BE ACCEPTED. No CLEARANCE items will be accepted for returns or exchanges.

Returns will not be accepted without a Return Authorization Number. To obtain a Return Authorization Number, contact McKay's Customer Service at 716-824-7900. Please be prepared to provide:

  • style numbers
  • sizes
  • reason for requesting a return
  • quantity, and
  • the original invoice number, purchase order number, or order confirmation number.

Please Ship Authorized Returns to:

McKay's Work Clothing
RA#
851 Abbott Rd.
Buffalo, NY 14220
U.S.A 

Return Authorization Numbers are only valid for 30 days on the items specified. Second RA's will not be issued for the same items.  McKay's does not allow for return handling fees. A restocking fee of 15% may apply under certain circumstances. Cartons containing returns may not weigh more than 40 lbs.

 - No Refeunds or Exchanges after (60) Sixty Days from Orginal Purchase Date.

 - No Refunds or Exchanges on special orders, special embroidery orders or custom embroidery work.

 - No Refunds will be given on Embroidery Art Work, design or Setup Fees.

 - No Refunds or Exchanges will be accepted for washed, worn or soiled items.

 - Customer will be notified of items that are not accepted and given a new tracking number for returned items.

 - If items are returned to McKay's AFTER being deemed  "Non Accepted"  for reasons of, but not limited to Washed, Worn, or Soiled.  Items will become considered "Lost Items" and will be disposed of by McKay's.  No Refunds or attempts to contact sender will be made.

 - Shipping and Handling Charges are Non-Refundable.

 - In store returns/exchanges ARE ACCEPTED. See our Contact us page for details.  RA number is not required for in store returns/exchanges, just orginal invoice number or purchase order number.

 

* List of International - European Countries McKay's Work Clothing Ships to -  

Albania

 

 

 

Andorra

Denmark

Liechtenstein

Romania

Armenia

Estonia

Lithuania

Russia

Austria

Finland

Luxembourg

San Marino

Australia

France

Macedonia

Serbia

Azerbaijan

Georgia

Malta

Slovakia

Belarus

Germany

Moldova

Slovenia

Belgium

Greece

Monaco

Spain

Bosnia & Herzegovina

Hungary

Montenegro

Sweden

Bulgaria

Iceland

The Netherlands

Switzerland

Croatia

Ireland

Norway

Turkey

Cyprus

Italy

Poland

Ukraine

Czech Republic

Kosovo

Portugal

United Kingdom

Canada

Latvia

Mexico

Vatican City


 - Please make sure to give a good contact number when ordering to verify Order, Shipping instructions, and Charges if needed.